Reference

Terms and Conditions That Govern Your apk3x Account

Every account opened on apk3x is subject to these terms. They define what we expect from you, what you can expect from us, and how wallet activity through JazzCash, Easypaisa, and Raast is handled — where access is permitted under local law.

Applies to all registered accountsCovers JazzCash, Easypaisa, Raast wallet useAccess subject to local law and eligible regionsUpdated terms take effect upon continued usePakistan-facing service conditions
apk3x Terms and Conditions That Govern Your apk3x Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you want to raise a concern about how a rule has been applied to your account, our support team handles those queries directly. You can reach us through live chat, email, or the in-app message thread — whichever is quickest for you. Account-specific questions about wallet holds or transaction disputes are handled on a case-by-case basis.

Team online

Live Chat

Start a live chat session from within your account dashboard. A support agent will walk through the relevant term with you and flag any next steps for your account.

Email Support

Send a detailed message to our support email address. Include your registered account name and the transaction or rule reference you are querying so we can respond accurately.

In-App Message

Use the message thread inside the apk3x mobile app to raise a terms query without leaving the platform. Responses appear in the same thread for easy reference.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

Your account data is held securely and used only for the purposes described in these terms and our privacy policy. We do not share your personal details with third parties outside of what is required to process wallet transactions through JazzCash, Easypaisa, or Raast. If you want to request a change to your account data, you can do so through the account settings page or by contacting support directly.

Data Retention

We retain account and transaction records for the period required under applicable law. You may request a summary of your stored data at any time through the account settings page.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any suspicious login attempt triggers an automatic lock and an alert to your registered contact details.

Cookie and Session Policy

We use session cookies to keep your account active during a browsing session. Persistent cookies help us remember your payment method preference between visits — you can clear these in your browser settings.

Requesting Changes

To update registered account details — name, mobile number, or linked wallet — contact support with the relevant proof of identity. Changes to payment method details require additional wallet verification.

Frequently Asked Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and access. If your question is not covered here, reach us through live chat or email support.

Yes. All wallet transactions — including JazzCash, Easypaisa, and Raast — are governed by these terms. The account name on your wallet must match your registered apk3x account name for deposits to clear.

No. Accounts are personal and non-transferable. Using another person's account or allowing access to yours is a direct breach of these terms and may result in account suspension.

We notify you via your registered contact before material changes take effect. Continuing to use the platform after a notified change means you have accepted the updated terms.

Access depends on whether local law in your region permits participation. We do not extend service where it is not legally allowed. Check your local legal position before opening an account.

You can request a summary of your stored data through the account settings page or by contacting support directly. We respond to data requests in line with applicable law.

Breaches such as sharing login credentials, mismatched wallet names, or activity that contradicts these terms can result in suspension. Wallet balances may be held during any verification review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.