What Information We Gather and Why
We collect only what we need to run your account and process transactions. When you register, we take your name, contact details, and a verified payment method — whether that is a JazzCash mobile number, an Easypaisa account, or a Raast-linked bank ID. Every time you
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make a deposit or withdrawal, the transaction reference and amount are logged against your account record so disputes can be resolved cleanly. We also capture device identifiers and IP addresses when you log in; this is how we detect unusual access and flag it before it
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becomes a problem. If you contact our support team, the conversation is stored so we can follow up accurately. We do not sell any of this data to third parties for marketing. Data tied to your local payment rails stays within our payment processor's encrypted environment
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and is never exposed to other account holders. Retention periods vary by data type — transaction records are kept for as long as required by the applicable jurisdiction, while inactive account profiles are reviewed periodically and may be deleted after a defined dormancy window. You can
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ask us to confirm what we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.